Both versions of Word and Excel are 16.16.15 and we working fine before the upgrade. Now when I try to open any saved documents it simply says they cannot be opened.
MacBook Air 13", macOS 10.15
That 16.16.15 is the current (October 15th, 2019) version of Microsoft Office 2016, and reportedly should work on Catalina.
Boot into Safe Mode and try again, on the off chance some add-on apps are getting in the way.
If that fails, try removing and re-installing Microsoft Office 2016.
If Safe Mode does work, we'll need to sort through what add-on apps are present here that might be blocking this.
If both Safe Mode and re-install don't work, you'll want to contact the app vendor—the folks Microsoft Support—for assistance with Office.
That 16.16.15 is the current (October 15th, 2019) version of Microsoft Office 2016, and reportedly should work on Catalina.
Boot into Safe Mode and try again, on the off chance some add-on apps are getting in the way.
If that fails, try removing and re-installing Microsoft Office 2016.
If Safe Mode does work, we'll need to sort through what add-on apps are present here that might be blocking this.
If both Safe Mode and re-install don't work, you'll want to contact the app vendor—the folks Microsoft Support—for assistance with Office.
Thanks so much for the reply! I get a little nervous with doing this on my own so I will wait until I get home from work tonight so I am not rushing this. I will report back.
Thank you again! Going Safe Mode fixed the issue! Yay!
I cannot open any documents in Excel or Word after Catalina update. Help!
