Cannot upgrade to Catalina

Why does the Catalina download (to my compatible MacBook Pro late 2012) show a problem and just resets to Mojave with no further guidance? I tried via the "software Update" route and via the App Store; both failed.

Posted on Oct 14, 2019 11:47 AM

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4 replies

Oct 14, 2019 12:15 PM in response to JBApplefan

You can try a safe boot and launch the installer from that environment.


SafeBoot https://support.apple.com/en-us/HT201262


  Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache,  etc.  




I can say Catalina has been trouble free for me on a mid-2012 15" MBP w/SSD and 16GB RAM



addendum: How to create a bootable installer for macOS - Apple Support


Oct 14, 2019 12:10 PM in response to leroydouglas

Thanks for your quick answer and references, leroydouglas.

As far as I can see, all requirements are met. Unluckily the upgrade still does not execute.

It repeatedly gobbles up 8GB of data bundle per attempt (4 so far), then briefly show that there was a problem (no fault code or tips) and resets to my current setting of macOS Mojave ver 10.14.6.

Maybe I should wait for a Catalina software upgrade first; especially because many people seem to run into problems with the current version of Catalina?

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Cannot upgrade to Catalina

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