You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have two iphones financed through the bank apple provides. I am looking at switching from AT&T to Verizon. Is that possible without paying off the phones and unlocking them?
I have a third financed through AT&T, I know it needs to be paid off.
Thank you,
Interesting. Try this: Nope. I can go to that link. Try this one: http://www.att.com/esupport/article.jsp?sid=KB414532
Strange. When I go to the link it redirects to the one that didn't work for you. But this one should work.
Interesting. Try this: Nope. I can go to that link. Try this one: http://www.att.com/esupport/article.jsp?sid=KB414532
Strange. When I go to the link it redirects to the one that didn't work for you. But this one should work.
You need to unlock the phones if they are locked to AT&T. See-->http://www.att.com/esupport/article.jsp?sid=KB414532
You then need to contact Verizon with the IMEI to see if they will accept the phones for their network. Whether they can depends on the model number of the phone; some phones are not compatible with Verizon's network. One way to check is to go to Settings/General/About. If there is an MEID listed the phone is compatible with Verizon's network. But even then if the IMEI is not in their database the first level support will say you can't use the phone on their network. You need to be persistent and ask for your question to be escalated to Tier 2 support. These folks can add your IMEI to the database.
As the phones were financed through Apple and not AT&T that should not be an impediment.
Thank you, I do have an MEID number, so clicked your link to see how to unlock the phone, but apparently the link gives me an error. I would appreciate it if you could update the link to the proper page. Thanks,
switching carriers
