You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods not working

I bought AirPods two days ago and they worked when I bought them, but now they keep flashing amber. I can pair them separately, but they do not work together. My left AirPod has a different firmware to my right (1A661 & 1A673) I have tried to get the firmware to update, but nothing has changed. Any ideas would be much appreciated.


Thanks

Posted on Jul 1, 2019 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2019 5:19 AM

Hello,


Try a full reset:


Reset your AirPods


Good luck.

1 reply

AirPods not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.