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Updating payment info

Well I got a new debit card and need to update my card info to pay for my storage. My phone won’t let me add a new card because there is a card on file that needs to be verified. I can’t verify the account because it’s been declined and I can’t delete the account because there is an active subscription on the account and it needs at least on card on file. Such a terrible catch 22 and I can’t get around it. Please help!

iPhone XR, iOS 12

Posted on May 30, 2019 9:10 PM

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Posted on May 31, 2019 4:50 AM

Contact iTunes Store Support team and explain your problem. Fill out and submit this form:

iTunes Store – Contact Us – Apple Support


Regards

Giulio

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Updating payment info

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