iCloud sync issue: Shortcuts disappeared from iPhone

Apple Watch Shortcuts iCloud sync issue? How to recover shortcuts?


I recently purchased an Apple Watch but have had a major issue.


After setting up and pairing watch, l set a complication to run a shortcut.


However, it just kept opening the shortcuts app. I could search the desired shortcut but it was not working.


I then checked my Shortcuts App on iPhone and found that all my shortcuts had disappeared! checked my Mac and they're all gone too.


I have some shortcuts set up via the action button, automations and assistive touch on my iPhone and they still work. I can still also search all my previous shortcuts on Apple Watch (but cannot use them, it defaults to opening the shortcuts app when set as a complication).


My iPad was not connected to the internet and still has all my previous shortcuts listed. I don't have any other back ups.


How I can retrieve/restore my previous shortcuts? Seems like an iCloud sync issue?


Any help and advice would be much appreciated.


i have tried so far:

unpairing and re-pairing apple watch

toggling iCloud (Shortcuts) on/off


i have:

Apple Watch Series 11

Mac Mini (M1)

iPad Pro 12.9 (M1)

iPhone 16 pro max

All running the latest software

Apple Watch Series 11

Posted on Dec 1, 2025 10:18 PM

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iCloud sync issue: Shortcuts disappeared from iPhone

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