Mac mouse and keyboard not responding

Question

Mac mouse and keyboard not responding

After latest update of Mac OS on my desk top, I can no longer use the mouse or keyboard. Screen is live but not responding. Please help.

Posted on Nov 28, 2025 2:58 AM

Reply

Answer 1

Top-ranking reply

D.I. Johnson

Level 7

32,057 points

Dec 2, 2025 7:14 AM in response to lorrainefromnorthants

If a simple reboot of your Mac doesn’t fix things, see what happens in safe mode. Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other self-maintenance and housekeeping and temporarily disables third-party mods.

How to use safe mode on your Mac - Apple Support

Reply

Answer 2

Rudegar

Level 10

180,036 points

Nov 28, 2025 4:21 AM in response to lorrainefromnorthants

if it was me then I would try to connect a wired keyboard (usb) and mouse to the computer to get in and connect the wireless mouse and keyboard once again

Reply

Answer 3

Dec 2, 2025 5:35 AM in response to Rudegar

Thank you so much for the suggestion. I have tried this and although I can see the cursor and move it around the screen it is still not responding.

Reply