Airpods 4 with anc won't play media sound on Samsung device.

Airpods 4 ANC do not playing media sound such as music app amd streaming apps, but calls work on my Samsung S21. Media sound works on everything else, like work windows PC and my personal iphone 15pro. The media sound works at first after pairing to the Samsung device, but than stops after a while. I've done bluetooth resets multiple times and airpods reset as well. As usual, works at first, then stops.

Posted on Nov 26, 2025 3:19 PM

Reply
3 replies

Dec 9, 2025 3:32 AM in response to eugenefromberwyn

Re-enable the Media Audio profile (most common fix)

On the S21:

  1. Go to Settings → Connections → Bluetooth
  2. Tap the gear icon next to your AirPods 4
  3. Look for "Media audio"
  4. Toggle it OFF → wait 5 seconds → ON


If it's already ON, toggle it OFF → ON anyway to force a reset.

👉 When the phone gets stuck in call-mode, the Media Audio toggle becomes logically “ON” but isn’t actually active. Toggling fixes it.

Airpods 4 with anc won't play media sound on Samsung device.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.