Iphone 17 pro max problem

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Level 1

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Iphone 17 pro max problem

Hello guys, please help me out

I got the Iphone 17 pro max for last month, I was using it normally until Monday two weeks ago, when I woke up I got problem. I cannot turn my bluetooth, i cannot open any apps on my phone and I do not receive any messages or calls from e sim.

And then i went to the apple store they restored it for me i thought it was a software error but i updated everything but it happened again exactly 1 week after i got apple to fix it.

Please help me!

Thank you for your time to read.

Posted on Nov 24, 2025 5:35 PM

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Answer 1

Top-ranking reply

Lawrence Finch

Community+ 2025

Level 10

228,300 points

Nov 24, 2025 6:36 PM in response to Siho98

Force Restart your iPhone:

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).

The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.

This should not be happening on a regular basis; an iPhone should go for weeks without having to restart.

Perhaps a long shot:

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

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