Pending purchases, and unable to update apps due to payment issues. (Image provided)

Hello!

If you were not paying for an app purchase, subscription, etc, Apple will let the transaction go through, but at the cost of most App Store features if you don't pay them back. The only fix to this is to update your payment method and make sure you have enough money to cover the pending charges. Personally, this happened to me before, I had an app purchase I thought I paid for but it didn't go through. I had to pay the owed money to Apple to get all my App Store features back.

Hopefully I made some sort of sense, if you got any questions, feel free to ask!

• KaffeeCoffee

You could use Apple Gift Cards to top up your Apple Account balance, which will then be used automatically to pay four your purchases.

How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support

To check your payment details, have a look at the steps in this article:

If you need to change or update your Apple Account payment method - Apple Support

To change the payment information:

Add a payment method to your Apple Account - Apple Support

KaffeeCoffee wrote:

Also forgot to add on, if you want to try to refund or cancel pending charges, you can use Apple's refund website: reportaproblem.apple.com

Sorry, but Apple says you cannot.

Request a refund for apps or content that you bought from Apple - Apple Support

"If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again."

Also forgot to add on, if you want to try to refund or cancel pending charges, you can use Apple's refund website: reportaproblem.apple.com

If a message says 'billing problem with previous purchase' or 'verification required', try the things in this article -->

If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

You get a billing problem message because there is a problem paying for something a person bought in the past and this needs to be resolved before Apple will let you make a new purchase, even free items. It isn't a problem with a specific item, it's with the payment method used by you or—in the case of Family Sharing—the Family Organizer.

Get the payment method owner to review their payment methods as in this document: 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple Account - Apple Support

- Payment methods with a problem will appear in red. This document tells you how to update problem payment methods --> If you need to change or update your Apple Account payment method - Apple Support

- If the person is updating an old card and has ongoing subscriptions the person may need to first add the new card and make it the primary payment method before deleting the old card.

Related documents:

If the payment method is declined in the App Store or iTunes Store, click here --> If your payment method is declined in the App Store or iTunes Store - Apple Support

"There is a billing problem with a previous purchase." = "you have an unpaid balance in the App Store or iTunes Store"

- 'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> Remove a payment method from your Apple Account - Apple Support

If none of the self-help solutions resolve your situation then ask Apple for help. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - Contact Apple Support - Apple Support