Forgotten pin and icloud sign in details! HELP!!

My daughter deleted her original Apple ID (which is family linked to mine) and created a new one to sign into our Ipad. We both forgot the pin to get in so I restored the Ipad. Now we can't get into it without signing into the old Apple ID. Problem is she can't remember the icloud email she created for the new Apple ID. Is this Ipad now useless???

Posted on Nov 23, 2025 1:51 PM

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1 reply

Nov 23, 2025 7:00 PM in response to Peezil

For information about how to delete an Apple Account (formerly “Apple ID”), read this support article —> How to delete your Apple Account - Apple Support

Carefully and thoroughly read that article for information about what happens when you delete your Apple Account. For example:

"Make sure that you sign out of all your devices to avoid issues with apps that use your Apple Account or iCloud. After your account is deleted, you can’t sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted."


You could try to get the account working again, as outlined in: How to delete your Apple Account - Apple Support

"What happens if I change my mind after I have requested that my account be deleted?

While your request is being processed, you can contact Apple Support [call them at a telephone number for your country --> Contact Apple Support - Apple Support ] with the unique alphanumeric access code you received, and we’ll help you cancel your request. After your account is deleted, Apple can't cancel the request, reopen your account, or restore your data."


Alternatively, Apple can reset a device if a person can provide sufficient evidence of valid ownership (usually the original receipt from Apple or an authorized retailer —> Keep your receipt after you buy an Apple device - Apple Support ). Try this online here --> https://al-support.apple.com/#/additional-support Yes, apparently this does work in this situation too: How to remove previously deleted apple id… - Apple Community


Forgotten pin and icloud sign in details! HELP!!

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