Unable to use money in iTunes

I have money in my iTunes but I can’t use it to card for anything. What could be the problem?

iPhone 8, iOS 16

Posted on Nov 23, 2025 6:13 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2025 6:49 AM

You don't provide any detail to help us determine definitively.


Read the support article:

How apps, content, and subscriptions from Apple are billed - Apple Support

Apple Gift Card and Apple Account balance can't be used for some purchases

• You can't use your Apple Account balance to send gifts or gift cards.

• For some recurring charges, like AppleCare+, you can't start your subscription with Apple Account balance. But as long as you keep another valid payment method on file and your Apple Account balance would cover an entire charge, your recurring charge will pull from your Apple Account balance.*

• Some subscriptions might not be charged to your Apple Account balance.

• If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are available only to you. Learn more about how purchases bill to your Apple Account balance.

• Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase.


1 reply
Question marked as Top-ranking reply

Nov 23, 2025 6:49 AM in response to Smith635

You don't provide any detail to help us determine definitively.


Read the support article:

How apps, content, and subscriptions from Apple are billed - Apple Support

Apple Gift Card and Apple Account balance can't be used for some purchases

• You can't use your Apple Account balance to send gifts or gift cards.

• For some recurring charges, like AppleCare+, you can't start your subscription with Apple Account balance. But as long as you keep another valid payment method on file and your Apple Account balance would cover an entire charge, your recurring charge will pull from your Apple Account balance.*

• Some subscriptions might not be charged to your Apple Account balance.

• If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are available only to you. Learn more about how purchases bill to your Apple Account balance.

• Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase.


Unable to use money in iTunes

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