Apple music refund and charges

Re: Apple music refund and charges

We are all Apple users, like yourself, in the community, so Apple is unlikely to see your question or to answer.

We have no access to your accounts and details to check the charges out for you.

Seems an Apple Music subscription runs from expiry date one month to expiry date for the next month... so am wondering where you were in the charge cycle.. eg: If you did not cancel at least 24 hours before the expiry date, the next month's charge would automatically go ahead as usual. You may see more info, by looking at your purchase history: View your purchase history for the App Store and other Apple media services - Apple Support

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Also, a cancelled subscription would generally remain active until the expiry date of the current month's subscription. Wondering if the cancellation went through ok? See : How to cancel Apple Music - Apple Support

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If you want to ask for a refund: Request a refund for apps or content that you bought from Apple - Apple Support _____________________________

If you need more help or support: You may want to reach out to the Billing and Subscriptions Support Team.

There is a “Get Support” Link (or an App) at the bottom of their website.

Subscriptions and Billing - Official Apple Support

Cancelling a subscription does not remove a pending charge. That just means you will not be charged again at the renewal time. You cannot cancel a pending charge. After a failure to process the transaction, it will continue to attempt to charge you until it can finally be processed.

You haven't described what prompted the charge.. Maybe you started a free trial and forgot to cancel a day before the trial ended like seen on the Authorization Screen that required a double click of the side button, followed by verification with Face ID/Touch ID or Passcode.