Cannot add Illinois Driver’s License to Apple Wallet on Nov. 19, 2025

Do you meet the qualifications? Have you traveled recently? Try a forced restart.

Force restart iPhone - Apple Support

To add an eligible license to Apple Wallet, you need*:

• An iPhone 8 or later, or an Apple Watch Series 4 or later, with the latest version of iOS or watchOS.
• Face ID or Touch ID turned on.
• An Apple Account with two-factor authentication turned on.
• A license or ID from a participating US state or territory.
• Your device region set to United States.

Add your driver's license to Apple Wallet - Apple Support

Interesting results: I tried to add my passport to Apple Wallet last week, and it's been in the process of "verifying" for days now. In the meantime, I've been trying to add my Illinois driver's license. My phone (iPhone 17 Pro), and the Apple Wallet would not show Illinois as an option. I tried all the suggestions listed in this thread, up to the point of factory reset, which isn't worth the trouble. This morning, on a whim, I canceled the ongoing verification process for adding my passport, and.... voila! Illinois now shows up in Apple Wallet as a driver's license option.

So make sure you don't have an ongoing digital ID verification process running before adding your Illinois driver's license to your Apple Wallet.

FYI - I stopped the passport verification process by using the "Don't add to Wallet" option.

FWIW I added both my Passport and my Illinois Drivers License to my Wallet without any issues today. I tried adding my Illinois license yesterday but it kept saying the servers were busy, try again later. This morning everything went through easy-peazy.

According this support document an iPhone 11 or later running “the latest” version of iOS, which would be 26.1

Use your Digital ID in Apple Wallet - Apple Support

Next step would be to reset all settings.

Reset iPhone settings to their defaults - Apple Support

If that didn’t do it, then a factory reset would be next. That involves backing up your iPhone erasing it, and resetting to factory settings and then restoring from your backup. Some might consider it a lot of work for a digital ID. M

Erase your Mac and reset it to factory settings - Apple Support

I'm not sure it does make sense, Jeff, but that's apparently the way things work.

Now, does anyone know how long the digital ID verification process takes to work? In the case of my passport, it was in process for about six days and was not finished.

Thanks in advance!

Those operations are sandboxed. The Illinois Digital ID process can’t install properly without access to resources that are being used by another process. One process at a time for security reasons.

Shouldn’t take longer than maybe 10 minutes, more likely 5. The information is shared, for verification purposes, with the US State Department. If it can verify, cancel verification and wait a few days.

I suspect there's a lot of demand right now for both the US passport ID and the Illinois driver's license ID. My driver's license ID verification is still in progress after several hours. I'll wait it for a while.

It’s available in my Wallet app. Are you updated to iOS 26.1.0? If not, you’ll need to update.

How did you upload a personal photo to your profile with 1 point? I have almost 500 but still unable to do so

That makes sense that multiple verification process cannot take place at the same time. I’m glad you were able to resolve the issue.