i cant use my account balance on apple store. whenever i try to buy minecraft on apple store it automatically switches to my card and when i go to more payments it says apple cash 0.00£ and no option for account balance. i also tried doing it with my card to see if i just buy it takes my balance of but no. please help apple.
iPhone 12 Pro Max, iOS 26
How apps, content, and subscriptions from Apple are billed - Apple Support
Apple Gift Card and Apple Account balance can't be used for some purchases
• You can't use your Apple Account balance to send gifts or gift cards.
• For some recurring charges, like AppleCare+, you can't start your subscription with Apple Account balance. But as long as you keep another valid payment method on file and your Apple Account balance would cover an entire charge, your recurring charge will pull from your Apple Account balance.*
• Some subscriptions might not be charged to your Apple Account balance.
• If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are available only to you. Learn more about how purchases bill to your Apple Account balance.
• Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase.
help with account balance payment
