Name changed in Account Settings, still showing old name

I have changed my name in Account Settings months ago, but my deadname continues to show up in confirmation emails. Why is this happening!? And why is there no way to speak (phone or email) to a person from Apple! This is so frustrating!

Posted on Nov 18, 2025 7:55 AM

Reply
1 reply

Nov 18, 2025 8:21 AM in response to hchakim7

Apple does not do support by email.


Refer to this page for Apple Support for different countries ➔

Choose your country or region - Official Apple Support

Select your country (if you do not see your country, also look for "other" in regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


Check your information in Contacts. You could have several entries.


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Name changed in Account Settings, still showing old name

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