MacOS 26.1 screen time is not counting

After updating to MacOS 26.1, the screen time counting on my Macbook Air M4 is not working, which always show 0 screen time used.


I have tried whatever methods such as restarting the Macbook, reset the screen time, re-login my apple ID, but still failed.

MacBook Air 13″, macOS 26.1

Posted on Nov 17, 2025 3:30 PM

Reply
1 reply

Dec 2, 2025 8:47 AM in response to Gutiiii

Gutiiii wrote:

After updating to MacOS 26.1, the screen time counting on my Macbook Air M4 is not working, which always show 0 screen time used.

I have tried whatever methods such as restarting the Macbook, reset the screen time, re-login my apple ID, but still failed.


To be proactive you can file a bug report / submit your Apple Feedback here: Product Feedback - Apple


Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support


MacOS 26.1 screen time is not counting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.