cellular iPad Pro with a Jio eSIM

I’m using a cellular iPad Pro with a Jio eSIM. I understand that the device supports only data services and doesn’t allow regular calls or SMS. However, I need to receive OTPs to access Jio apps linked to my number.


Could you please advise if there’s any alternative method—such as receiving OTPs through email or linking an alternate mobile number—to verify my account on the iPad?


Thank you for your support.


iPad Pro, iPadOS 26

Posted on Nov 7, 2025 12:42 AM

Reply
1 reply

Nov 7, 2025 10:35 AM in response to prasad101

The number associated with your iPad eSIM is only used to identify your Cellular account for billing purposes. This number has no other function - and cannot be used to receive (or send) text or OTP messages at all.


An iPad, whether a Cellular model or not, is not capable of directly accessing Cellular Voice or Messaging features. An iPad with Cellular connectivity alone can only access IP-data services. An iPad is not, and can never be, a standalone substitute for an iPhone.


However, when coupled with an iPhone, the capabilities of iPad significantly broaden to include access to Cellular Voice and Messaging services of the associated iPhone - relayed to the iPad over WiFi using Apple’s Continuity features.


Forward SMS/MMS text messages from your iPhone to your Mac or iPad - Apple Support


cellular iPad Pro with a Jio eSIM

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.