The Cloud Music Library can't be updated right now. Unknown error occurren (9097)

Had an issue updating a playlist on my Mac mini and the changes we're not being replicated on my phone. Turned off Sync Library in the hope of being able to force it to update - now it wont sync the cloud library at all and keep getting this error. Any ideas? Try later getting a little old seeing as I've trying 4 hours.

Mac mini, macOS 26.1

Posted on Nov 6, 2025 6:13 AM

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3 replies

Nov 29, 2025 2:36 PM in response to Fireplace_bhm

Me too.


I tried all the solutions posted online for update issues, but none of them worked.


When I called Apple’s professional support and got an explanation, they said that if the data in the cloud library is huge, it can take a very long time to reload after a single glitch. I also have nearly 90,000 songs, so they told me that might be the reason, and I’m patiently waiting, but the updates are still very slow. My iPhone and iPad data are not glitched.


From here in the Far East of Japan, it’s somewhat comforting to know that I’m not the only one in the world experiencing the same error.

The Cloud Music Library can't be updated right now. Unknown error occurren (9097)

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