Unable to upgrade Google One Storage plan from Apple subscriptions

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Unable to upgrade Google One Storage plan from Apple subscriptions

Hi, I made a one year purchase for Google One 100GB storage plan on September 20th & afterwards realized that it wouldn't be enough space.

Instead of upgrading directly to Premium, I accidentally cancelled my subscription first, and now I am unable to renew or upgrade it. Also, I am unable to access my email inbox since I am out of storage & cannot upgrade & this is becoming more & more of a pressing issue.

I spoke with Google support (I can provide a case ID if needed) and their suggestion was to handle this through Apple, but I wasn't able to find a number for customer support on here.

Can anybody help me out with this?

iPhone 12 Pro, iOS 18

Posted on Nov 3, 2025 12:24 AM

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Answer 1

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Limnos

Level 10

425,861 points

Nov 3, 2025 3:01 AM in response to albino-slug

Refer to this page for Apple Support for different countries ➔

Choose your country or region - Official Apple Support

Select your country (if you do not see your country, also look for "other" in regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

This support article has various country telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932 For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.

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