Purchased MacBook Air M4 with discrepancy in Apple coverage date

On 17th October, 2025, I have bought a "MacBook Air M4"(13 inch, 24/512GB) from a reseller shop of Bangladesh. They took the price as real one's price and said that as brand new. But in apple coverage, it shows that it’s purchased on 17th June which was almost five months before the date I have purchased. So tell me, are they saying lie on me? And is that MacBook used before? Are they cheating on me? @AppleAuthority please help

[Re-Titled by Moderator]

Original Title: Fake MacBook?

MacBook Air 13″

Posted on Oct 31, 2025 7:12 AM

Top-ranking reply

KiltedTim

Level 10

223,158 points

Posted on Oct 31, 2025 12:03 PM

sadia9 wrote:

No I just want to give apple the serial number. I just want that if apple will check and say that it’s used before or activate before. I just need to show it. Because the sellers said they had mailed to apple. So I just want a confirmation from apple that my mac is activate 4.5 months before I purchase it. That's all

That will do you absolutely no good.

You don't seem to be comprehending what we're telling you. You are NOT the original purchaser of that device. It was originally sold by Apple or an authorized retailer in June. Eventually, it made its way to the unauthorized shop where you purchased it.

The warranty clock started running in June. Apple won't change that. If you don't like it, return it and get your money back. If you can't do that, hire a lawyer and sue the store where you bought it for fraud.

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20 replies

sadia9 Author

Level 1

4 points

Oct 31, 2025 9:41 PM in response to Mac Jim ID

By the way, they had shown me 2 screenshots where an AirPods warranty issue on Apple's website which they updated. And try to convince me that it’s general. Lol. How could that possible? How could they updated the expires date of this AirPods?! Was that a fake screenshot too?

Mac Jim ID

Level 9

57,092 points

Oct 31, 2025 10:12 PM in response to sadia9

sadia9 wrote:

What if they buy Apple's care and change the date of purchase? Does it work?

Not sure in your region, but when you buy AppleCare+, it must be done within 60 days of purchase date from Apple, and your Purchase Date is June 17th, so it is no longer eligible.

sadia9 Author

Level 1

4 points

Oct 31, 2025 9:19 AM in response to BobTheFisherman

Then how may I talk to apple directly? I really need to talk because It's about money (168500 Bangladeshi Taka). So could you please tell me how may I talk to an apple executive officer or apple?

sadia9 Author

Level 1

4 points

Oct 31, 2025 10:00 PM in response to Mac Jim ID

What if they buy Apple's care and change the date of purchase? Does it work?

sadia9 Author

Level 1

4 points

Nov 3, 2025 11:36 AM in response to Mac Jim ID

Hlw, they have changed the purchased date today. How could they? Did they buy apply care?

Purchased MacBook Air M4 with discrepancy in Apple coverage date