Unable to transfer photos from Canon DSLR to Photos on macOS 15.6.1

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Level 1

14 points

Unable to transfer photos from Canon DSLR to Photos on macOS 15.6.1

I have recently taken my DSLR out of the case and used it for the first time in a couple of years. However I am now unable to transfer the files from the camera to my Photos on my Mac. The Mac does not 'see' the device as far as I can tell.

The Canon website states that there is no utility available for Sequoia 15.6.1. "This software is not supported with the operating system selected and is not available for download."

On 'Chat' with Canon it was stated that "... unfortunately, this matter requires deeper investigation ..."

Is the only answer for me to get a Card Reader, and will this definitely work?

Thanks in advance.

[Re-Titled by Moderator]

Original Title: Transfer photos from Canon.

iMac 24″, macOS 15.6

Posted on Oct 30, 2025 5:01 AM

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Answer 1

Top-ranking reply

Richard.Taylor

Level 6

16,615 points

Oct 30, 2025 7:14 AM in response to Peter Gibb

I never connect my Nikon directly to my Mac-- I use an SD card reader, always. (They're like ten bucks on Amazon. I carry one in my camera bag.) This probably comes from using a huge variety of early digital cameras, and having lots of trouble connecting them with different ports and different menu options and flaky connections.

Alternately, what usually worked even with cameras that wouldn't connect directly, was to use the app Image Capture that's in the Applications folder. Image Capture lets you send picture files to Finder or to Photos.

Still, I like having control over the SD card. I also keep a cloned copy of the SD Card for backup.

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Answer 2

Oct 31, 2025 1:33 PM in response to Peter Gibb

Sometimes you have to kick the Mac in the pants to get it to work.

You did not tell us which DSLR, but:

If you are using a USB cable, turn off wifi on the camera.

Plug the camera in and start image capture directly.

The next time you plug the camera in, Image capture should start automagically.

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Answer 3

Peter Gibb Author

Level 1

14 points

Nov 1, 2025 1:16 AM in response to Richard.Taylor

Thanks Richard. I think a card reader is the best solution (it may be the only one); I was just hoping there might be a way to connect it directly as I used to. Thanks

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Answer 4

Peter Gibb Author

Level 1

14 points

Nov 1, 2025 1:17 AM in response to Keith Barkley

It's a Canon EOS700D and no Wifi. I'll get a card reader. Thanks for the idea.

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