Apple Music, My Station and Discover Station not working

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Apple Music, My Station and Discover Station not working

This morning My (my name) Station and the Discover Station stopped working in Apple Music on my MB Pro. They still load on my iPhone. All other stations (including ones personalized to me) work in Apple Music on my MB Pro. When I load Apple Music it says at first that it is "loading my iCloud library. This may take several minutes." Then when seemingly done, nothing happens when I click on the play button for either station. I rebooted the computer, not fixed. An Apple support advisor claimed it is my VPN, but the VPN is/was not turned on; I have had it on the computer for years, and I have had Apple Music for over a year, and never had an issue. So this seems weird to me, just not the cause... btw, I have the VPN on my phone as well and the phone's Apple Music stations work, as I said. Any ideas? Thanks.

Posted on Oct 29, 2025 7:24 AM

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Answer 1

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DanG77 Author

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55 points

Oct 29, 2025 10:33 AM in response to DanG77

Problem resolved. I didn't uninstall the VPN, but though not connected it was "opened". (as in active/loaded). I quit it, and both stations now work. I have not opened the application again to see if the issue arises again. So the advisor may have been correct in part. The insistence that I needed to uninstall the application was clearly overkill though.

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