Now a lot of users in Korea have started seeing that new age verification pop-up recently, even people who’ve been watching Apple TV content there for a while without issues.
Basically, the Apple TV box and your account region don’t match, so it’s getting stuck.
Here’s a few things you can try:
1.Check your region settings:
On your Apple TV, go to Settings → General → Region and make sure it matches your Apple ID’s country. If your Apple One Family plan is U.S.-based, set your region to the U.S. too.
2.Try using your Korean Apple ID:
If you have a Korean Apple ID, sign in with that one on your Apple TV and see if the age verification goes through. You might need to get an Apple TV+ subscription on that account, but it usually avoids the “country not supported” error.
3.If you stay with your U.S. account:
Unfortunately, the U.S. subscription can’t use Korea’s local verification system. You’ll likely only be able to stream mature content on devices where Apple hasn’t enforced the Korean age-check yet (like your iPhone, as you mentioned).
4.Reset or re-sign-in on your Apple TV:
Sometimes switching between accounts or signing out/in can refresh the system and temporarily bypass the issue — though it doesn’t always last.
5.Contact Apple Support:
A few users said Apple Support confirmed it’s a region licensing thing and that they’re aware of it. If you explain that your subscription is U.S.-based but you’re using it in Korea, they can at least tell you your best long-term option.
TL;DR
It’s basically a region mismatch between your U.S. subscription and Korea’s new verification rules. You can either:
• Use your Korean Apple ID for Apple TV+, or
• Keep watching on your phone for now until Apple updates how this is handled for cross-region accounts.
