my wife ipad all of sudden started up in a Recovery page with a blue plus in the middle of the page ,press continue enter code then pops up another page saying unable to recover
[Edited by Moderator]
iPad Air 2, iPadOS 15
Can you try to connect it to a computer in Recovery mode?
If you can't update or restore your iPad - Apple Support
In case this does not work, you will need to get the iPad serviced:
You appear to have encountered Apple's new Recovery Assistant - this being a new feature of iOS/iPadOS 26.
This Apple support page should provide all that you need to know:
About Recovery Assistant for iPhone and iPad - Apple Support
Unable to recover iPad in recovery mode with a blue plus
