Apple Pay online purchase error: 'Update your billing or shipping address'

whenever i try to purchase online it says update your billing or shipping address this issue occurred rn to me and my friends .. is it down or something?



[Re-Titled by Moderator]

Original Title: Apple lay now working

Posted on Oct 10, 2025 12:45 PM

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Question marked as Top-ranking reply

Posted on Oct 10, 2025 4:05 PM

There are multiple places that may have to be updated with your new address. OK, check these three locations please;


Each card also has an address associated with the account. Please follow this path;


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > tap card to edit > tap Billing address > tap edit (upper right corner of screen) edit necessary changes


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > Shipping Address (edit or delete address)


iPhone > Settings > Wallet & Apple Pay > Transaction Defaults (scroll down) > Shipping Address > Edit (upper right corner of screen) > either Enter New Shipping Address, add new address or edit/delete addresses


There are also AutoFill settings for Safari and your ME contacts card in the Apple Contact app needs to be ordered and labeled correctly. You can create custom labels too if you don’t want to delete old addresses.


Your account with the merchant may also need to be updated as address confirmation are a form of verification and used for fraud detection.

1 reply
Question marked as Top-ranking reply

Oct 10, 2025 4:05 PM in response to zead47

There are multiple places that may have to be updated with your new address. OK, check these three locations please;


Each card also has an address associated with the account. Please follow this path;


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > tap card to edit > tap Billing address > tap edit (upper right corner of screen) edit necessary changes


iPhone > Settings > Apple Account (Your Name at top of screen) > Payment & Shipping > Shipping Address (edit or delete address)


iPhone > Settings > Wallet & Apple Pay > Transaction Defaults (scroll down) > Shipping Address > Edit (upper right corner of screen) > either Enter New Shipping Address, add new address or edit/delete addresses


There are also AutoFill settings for Safari and your ME contacts card in the Apple Contact app needs to be ordered and labeled correctly. You can create custom labels too if you don’t want to delete old addresses.


Your account with the merchant may also need to be updated as address confirmation are a form of verification and used for fraud detection.

Apple Pay online purchase error: 'Update your billing or shipping address'

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