MacBook won't turn on despite green charging light

Hello my MacBook has shut down on its own while being in use. The charging cord lights green when plugged to the laptop but the laptop will not turn on.


[Edited by Moderator]

Posted on Oct 5, 2025 12:42 PM

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4 replies

Oct 8, 2025 12:46 PM in response to Saynabou35

Please tell us the sub-model. Macbooks were in continuous production from 2006 through 2019 in different form factors. That affects troubleshooting, especially where we can neither see nor remotely access your device.


Also, some people call every Mac laptop a "MacBook" whether a Macbook Pro or Macbook Air.Make sure we have the right name.


Look on the underside of the case for a sticker or silkscreened printing that may show a model number. It will be five characters: either "M" or "A" depending on year, followed by four digits. On the imaage, it is in the upper yellow "bubble."



For security reasons, please DO NOT post the serial number here.

MacBook won't turn on despite green charging light

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