Big flaw in call history in ios 26 version

Same issue facing since updated with ios26.1 call logs are not showing correctly apple must resolve this issue on priority basis as this is the basic functionality required in a day to day usage.

This update is complete garbage. Experiencing all of the issues listed. Have tried all the suggestions to fix.

Apple do better!!! Now this phone is junk!

Also reproducible on iPhone 11 Pro, iOS 26.1

balasubramanian160 wrote:

Not relevant to my question

Yes it is perfectly relevant.

I’m having the same issue except mine doesn’t show the call log at all. It shows I’ve missed calls but when I try to view them it says no call history. I’m so frustrated.

I have also face the similar issue on my iPhone 14 with iOS 26.1.

The call history shows empty logs several times.

I was just on with Apple Support and they denied it being an issue even though I was able to recreate the issue on a chat line with them. It would be nice if Apple via their support team acknowledge this bug since we went through the exact troubleshooting and workaround steps as in the response by TheLittles below. Its truly 'bugging' me that Support does not acknowledge this bug.

iPhone 14 Pro Max - iOS 26.1 - USA

Hi Balasubramanian,

Apple executives will ask you to press the volume rockers and press the power button to initiate a restart sequence, but it isn’t a permanent fix. After 1/2 to 1 day, you’ll notice that the issue still persists.

If the exact issue is that in the phone app, you get the message, “No Recents”, I have figured something that helped in my case. I am sharing the steps so that you can try them to rectify this.

steps:

1. delete any vpn profile you may have in your phone from the general settings.
2. go to the settings for the phone app.
3. you’ll have to turn off call screening for unknown numbers and you will also have to stop using the “silence calls from unknown numbers” option.

I followed these steps and haven’t seen the issue again.

while it is tedious to deal with the aftermath, you’ll at least see your call history.

If that wasn’t the issue, at least you know how to get through this one. Also, this issue seems to be a known bug in IOS 26 and it was scheduled for a fix on the 19th of November, but it still isn’t available, so please try what I’ve shared. At the very least, you’ll get your call logs without further persisting issues.

Hi mate,

this was informed to me by a representative in apple support during a cellular conversation and the date was clarified them. During another conversation, I had been asked to perform these steps to get rid of the “No Recents” seen in the phone app under the “recents” section in the phone app.

The issue I addressed was about the numerous recorded cases( as explained by the same exec at Apple) were being resolved on 19.11.2025, but no responses were received. BTW I am from the India, and it may be that the response may have been specifically for the Indian customers. I found this issue, and had the thought that I should highlight the steps for anyone getting the same error in the phone app after updating for the IOS 26. In case this response wasn’t appropriate to this issue, please feel free to ignore this response.