Wallet Pay After parent control on

My daughter already had Apple Pay, but she wasn’t able to use it because she was under age and asked her to verify the information. I turned on parent control and try to set up Wallet pay, but it will not let me go through the steps because it’s saying that she already has one active.

iPhone 16 Pro, iOS 26

Posted on Sep 29, 2025 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2025 8:09 AM

It sounds like she exaggerated her age, opened an account and the bank requested identity verification when her transactions crossed a dollar amount threshold. It will be at the bank’s discretion if they want to continue a financial relationship with your daughter.


Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Sep 29, 2025 8:09 AM in response to AskingForAFriend00

It sounds like she exaggerated her age, opened an account and the bank requested identity verification when her transactions crossed a dollar amount threshold. It will be at the bank’s discretion if they want to continue a financial relationship with your daughter.


Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

Wallet Pay After parent control on

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