Adding existing devices to Apple business manager

What will happen if i add existing, devices already in use to ABM ? At the time we didn't have ABM, when we purchased Mac devices. Now devices are not managed and we want to manage them using Intune. We can configure ABM. If i add them with Configurator to ABM, i know i need to wipe them. What about if reseller adds them to ABM (if he has option) and then i assign them to MDM Intune. Will user need to reset device and had to go through ADE or it will be possible to enroll Mac device using manual method : "sudo profiles renew -type enrollment" . Without wiping device ?

Posted on Sep 29, 2025 6:08 AM

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Posted on Sep 29, 2025 9:25 AM

If you have a capable reseller, they will be able to associate previously purchased devices to your ABM. Provide them with your Org ID and they will give you their reseller ID. Enter it in ABM to link the portal to the reseller.


If the reseller is able to backload the devices, then you can use the profiles command to enroll the devices without wiping. Also, if the existing devices are running Sequoia or higher, the unit will also (eventually) prompt for retro-active ADE.


You might want to consider suspending enrollment polices to avoid replacing bits with the same bits (meaning that if a device already has Office installed, why waste time reinstalling it?).

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Sep 29, 2025 9:25 AM in response to Tomzi12

If you have a capable reseller, they will be able to associate previously purchased devices to your ABM. Provide them with your Org ID and they will give you their reseller ID. Enter it in ABM to link the portal to the reseller.


If the reseller is able to backload the devices, then you can use the profiles command to enroll the devices without wiping. Also, if the existing devices are running Sequoia or higher, the unit will also (eventually) prompt for retro-active ADE.


You might want to consider suspending enrollment polices to avoid replacing bits with the same bits (meaning that if a device already has Office installed, why waste time reinstalling it?).

Sep 29, 2025 11:21 AM in response to Tomzi12

Devices on Sonoma (14.5 I think) and above allow devices that bypassed automated enrollment to enforce enrollment. Remember, in the Sonoma time frame there were still a number of Macs that allow setup without an Internet connection. This allowed bypass of automated enrollment. (Modern Macs require an Internet connect to activate and be setup - this, this is not possible any longer except under some specific (incorrect) workflows). This is not commonly experienced but it could happen. Best not to wait for it. If you get your devices enrolled in ABM, simply run the profiles command to trigger enrollment.


Ok, the "replace bits with bits" is just a recommendation to save you time on enrollment. Here is an example. You have a machine in production that has a core application stack consisting of Microsoft Office, Google Chrome, Adobe Acrobat, and Zoom. The apps are already present on the machine. Sure, they may not be patched, but your patch policies will allow compliance over time. If you have an enrollment procedure that builds new machines (machines that have no apps), then you might want to disable those policies temporarily so you can capture the pre-existing machines without replacing the already installed apps with the same apps. Why force the machine to download nearly 10 GB of installers when the apps are already installed? If you have slow internet in some places, this could really impact the users workflow.


In the case of Office, even if the pre-existing unit is a little out of date, it is more efficient to drop a MAU profile on the device and let it pull incremental updates instead of pulling the full installer when it may not be needed.


Hope this helps. Best case you have a good reseller and the backload your prior purchases. If so, make sure they are assigned to your MDM token. Then wait for Intune to refresh (likely takes a day) or force it. And then run your profiles command.


Sep 29, 2025 10:22 AM in response to Strontium90

Hey, thanks for the reply.

I am little confused about:

"Also, if the existing devices are running Sequoia or higher, the unit will also (eventually) prompt for retro-active ADE." This happens even so if device is enrolled used profiles command ? What does retro-active ADE means ?


Also, don't quite understand this one:

You might want to consider suspending enrollment polices to avoid replacing bits with the same bits (meaning that if a device already has Office installed, why waste time reinstalling it?).



Adding existing devices to Apple business manager

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