Why is there no way to accept the free trial?

This is on the app on my Macbook Air. I login. I provide payment details. I click the "Accept 1 week free trial" button. Look at the image, there is no way to accept??!! This is horrid user experience...




[Edited by Moderator]

MacBook Air 13″, macOS 15.6

Posted on Sep 28, 2025 9:13 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2025 1:11 PM

If you can't redeem your promotion for an Apple subscription - Apple Support

➔ For Macs, be sure to additionally sign in to the Apple TV app, from the menu bar (menu Account﹥Sign In…) or from the side bar (Apple Account at the bottom left), as signing in for System Settings alone isn’t enough for this.


Please contact the Apple Support staff if you need further assistance after trying the suggestions in the above link,

1 reply
Question marked as Top-ranking reply

Sep 28, 2025 1:11 PM in response to brkling

If you can't redeem your promotion for an Apple subscription - Apple Support

➔ For Macs, be sure to additionally sign in to the Apple TV app, from the menu bar (menu Account﹥Sign In…) or from the side bar (Apple Account at the bottom left), as signing in for System Settings alone isn’t enough for this.


Please contact the Apple Support staff if you need further assistance after trying the suggestions in the above link,

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Why is there no way to accept the free trial?

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