Haven't been able to access AppleTv for months. Requires 4 verification processes!
So my spouse got an AppleTv subscription. I would use Firefox on a W10 PC to watch with no issues. It would log me out rarely. I would log back in. Worked great.
About 4 months ago I tried logging back in, punched in the password and it would dump me back at the launch page. Not logged in. No error, no "wrong password", nothing. I have NO popup blockers on. If I refresh I am not logged in, I had to click log in and am prompted for a password but I can never get farther than that.
Just recently tried for the last time or I was going to cancel the subscription because I'm the only one who wants it.
Logged in, put in the same password as always. Success!
Now it want's 2FA, understandable. I get the code from my spouse, who is starting to get annoyed that they are the gatekeeper for the security of a service they don't even want because Apple doesn't understand that a married couple is two people who share those responsibilities, but hey what can you do.
Success! Now it wants a third verification, the security code from my wife's credit card.
Success! I'm actually logged in for the first time in months.
Pull up "Severance" and I'm stopped:
It wants a fourth verification!
It blasts everyone's phones and watches in the house with:
"Verification Required"
"Share the code below with your family member, (spouse), so they can complete the verification process. ######"
We have no clue what to do with this info. No one is being prompted with a request for a verification number. We check our family group and there's no requests for verification and the account needing to be verified is the parental owner account. If this was a kid asking for access we'd verify it with the parent account but this is the parent account logging in, who verifies the parent?
Any help at this point would be nice. I just want to watch a show and it's taking half a year to do it. At this point I'd rather have Apple guarding my bank accounts since it's practically Fort Knox and have my bank provide streaming because they only ask for ID.
iPhone 14 Pro Max, iOS 18