iPhone 17 Pro Max – Static / hissing noise from speaker while charging

Same problem. But to test it people have to use their phone, open apps like TikTok for example, but with sound lvl 0 (no sound, off). If your phone is plugged, and even more if you’re charged at max level (with a limit or not doesn’t matter), you will hear the buzzing noise from the left speaker even louder. It’s like if the speaker was on, able to produce sound, but since your sound level is at 0, there’s just a hissing noise. If you scroll TikToks with no sound you will hear it even more. Phone off, or just on but without using anything or any apps, it will still be there but in a faint way, barely noticeable. Try again please. Of course in a quite room it’s better.

I have this problem on the 17 Pro Max (512), and I reported it to Apple Support today. I also shared links to this discussion and another one on Reddit. I was asked to record these sounds if possible.

For me, there are two situations. The first is a sound coming from the back, in the middle of the camera island, when opening the Camera app. It is a constant hum that starts and stops when the Camera app is launched or closed. I recorded it by holding the phone close to the microphone of my iPad Pro, and by repeatedly opening and closing the Camera app the hum and its absence were distinguishable. Additionally, when recording video directly on this iPhone (in quiet conditions at home), the sound is also audible during playback.

The second is the one mentioned here, a sound I call a "burning candle" coming from the left speaker while charging. I also managed to record it in a similar way as before, by plugging and unplugging the cable.

I’m supposed to get another update tomorrow before it gets escalated further.

I'm sorry, this is the first time that I've seen this. I tried to duplicate your issue with my iPhone 17 Pro Max and was unable to hear the noise you describe. I couldn't hear anything, sorry. You are welcome to contact Apple Support or make a Genius Bar appointment at the nearest Apple Store to have them listen if you can duplicate the issue. If you purchased from an Apple Store, you have 14 days to return the device, no questions asked.

gaurPrak wrote:

@Apple, can you please officially provide the explanation and solution?

Apple don’t read these posts, they just pay the rent and moderate. Report it as a bug at https://apple.com/feedback and if enough reports are received they will investigate.

I’ve just submitted a report on the Apple page only took 30 seconds. If enough of us do this hopefully they can issue a fix or some clarity on optimising settings to avoid this truly irritating issue.

Came back from Genius Bar. The technician confirmed it is most likely a software problem. He check all functions, all normal.

Replacement stock is separate from retail stock. I understood what it was that you reported and did the best I could to duplicate your issue. The only thing I can say that I didn't do was use TikTok and never would have that on my device. I used Music and made several attempts with different music. Anything is possible, but I could not duplicate it on my device. If you do not want to see about a replacement that is up to you. You can wait to see if a software update would fix it. The Genius Bar cannot do anything with retail stock. You could ask the manager if they have a device like yours in stock and you could go in and make the return and purchase stock at the store, but I'm not sure if they would do that. Only the store management could answer that question. Good luck.

Same issue here. It is the most noticeable when opening an app, especially high performance game.

Also, when recording video it makes that noise but only on the 1x lens. If you change to any of the other lenses, it quietens down. Just so insanely irritating. I hope they can issue a fix 🙏

Me too. Just noticed it now, phones on charge (but at the 80% charge limit) watching a YouTube video. Was hearing a faint wheeze/whistling/hizz noise. Upon locking the phone it seems to stop (after it getting a little louder for a moment), and when unlocking it sometimes restarts or need to play sound for a few seconds and pause to hear it continue.

I have this too. Noticed it a couple of nights ago and thought it was my bedside table light about to pack up. So annoying. If they can’t issue a fix I’ll go back to my 13PM and get the money back as it’s even audible on video recordings in quiet scenarios

That's good! I had a second scheduled call today, and they escalated my issue further, collected extended data from the iPhone, and forwarded my recordings of the noises. This is likely a software issue. It will take about four days to get a response from the developers.

The only thing is, I don't know what will happen with the noise coming from the back of the plateau (Camera), because the Apple employee prioritized the sound from the speaker next to the charging port. I'll definitely keep an eye on this.

Same issue.

I've tried few changes and fer different cables.

Also I found that buzzing is low when battery is almost done (around 10%) after 20% buzzing is higher

I have the same issues while charging and also If I put my ear close to the apple on the back I hear some noises like something is working (only if I put my ear close). I don’t know if it is normal or not.