Apple Intelligence loaded but not working on iPhone 17 Pro

I got my new iPhone 17Pro a couple of days ago. Apple Intelligence worked just fine including Visual Intelligence. All of a sudden it stopped working and it tells me that the models need to be downloaded first. In my iOS storage it tells me Apple Intelligence is installed with 6.59 GB.

I tried restarting, toggling setting off and on again, resetting network settings, and locking out of my Apple ID and back in again, already.

I live in the EU and settings are set to German. It’s strange that it worked for the first two days or so and suddenly stopped working. Any idea?

[Re-Titled by Moderator]

iPhone 17 Pro

Posted on Sep 21, 2025 10:21 PM

Top-ranking reply

farfbangers

Level 1

26 points

Posted on Sep 30, 2025 2:58 AM

I got mine working again. I followed the below steps to eliminate known bugs (ie, wifi drop out when screen locked).

Disabled Apple Intelligence on my MacBook and iPad
Set iPhone display to never auto lock
Ensured connection to strong/ stable wifi available
Disabled wifi-assist
Disabled mobile data
Created new iCloud backup
Factory reset iPhone and setup through iCloud backup keeping phone plugged in to power
Never let screen lock once during the whole iCloud restore process - even throughout the beginning of the restore loading bar screen
Once iPhone booted up and was usable - when going through the get started pages I enabled Apple Intelligence
Then while apps and data was still downloading in the background - ensure mobile data still set to off and connected to wifi only, display to never auto lock
Left it overnight plugged into power to completely restore full back up with screen unlocked, display brightness at its lowest with a pure black photo to protect the oled display overnight

It has been 2 days since so hopefully it stays 🤦‍♂️ and the storage settings said it was 6.25gb once completed in the morning.

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31 replies

pyrr

Level 1

26 points

Oct 6, 2025 6:18 PM in response to pyrr

Update— it started working for me today. I changed nothing.

Apple Intelligence loaded but not working on iPhone 17 Pro