Apple Store appointment for MacBook Air setup

could someone please assist me in setting up an appointment at my local Apple Store. my MacBook is brand new and does not need to be repaired. the options on the apple web site appear too limited and certainly not user friendly. thank you



[Re-Titled by Moderator]

Original Title: MacBook Air set ups

MacBook Air 13″, macOS 26.0

Posted on Sep 21, 2025 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2025 10:42 AM

Welcome!


We are not Apple but other end users like you, so cannot make appointments on your behalf. However, we can point the way. Start with this link:


Find Locations


and click the "Service and Support link. It should give you something like this:



Select your store and scroll to find the "view Store website" link and click it.


Now you have the store's page header showing option links, including Genius Bar appointments:



⚠️ HOWEVER, be prepared to hear that appointments are booked "way out." Apple just released new iPhones and new OS versions so Genius Bars may be busier than a one-legged cat in a litter box.🐈


Good luck!


AJ


1 reply
Question marked as Top-ranking reply

Sep 21, 2025 10:42 AM in response to Brian454

Welcome!


We are not Apple but other end users like you, so cannot make appointments on your behalf. However, we can point the way. Start with this link:


Find Locations


and click the "Service and Support link. It should give you something like this:



Select your store and scroll to find the "view Store website" link and click it.


Now you have the store's page header showing option links, including Genius Bar appointments:



⚠️ HOWEVER, be prepared to hear that appointments are booked "way out." Apple just released new iPhones and new OS versions so Genius Bars may be busier than a one-legged cat in a litter box.🐈


Good luck!


AJ


Apple Store appointment for MacBook Air setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.