Mysterious recurring charges on Apple Account without purchase history

Hello! For about 2 months now, I've received quite a lot of these weird charges, almost all of them for 23,99 PLN (about 5,63 euro), but there were some for around 50 PLN (11,73 euro). These charges occur almost once a week, periodically, and the weird part is - neither my apple wallet and my purchase history say ANYTHING about these purchases! almost like they have never occured... the only things that these show are my icloud+ 200 GB renewal, and my Youtube Premium renewal, neither of which cost 23,99 or 49,99. Is this some kind of a scam, or perhaps a error in Apple's billing system?



[Re-Titled by Moderator]

Original Title: MO/TO APPLE.COM/BILL CORK

iPhone 15, iOS 26

Posted on Sep 21, 2025 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2025 6:28 AM

Before jumping to the conclusion it is fraud, your first step is to try to identify the reason for, and source of, these charges. They may be perfectly valid charges you simply do not recognize. In the case of emails or messages there is the possibility they are not real at all (phishing attempts).


The support article If you see 'apple.com/bill' on your billing statement - Apple Support explains how you can check your iTunes and App Stores purchase history, cancel subscriptions (remember that these need to be canceled at least 24 hours in advance), and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by Family Sharing members, others sharing your card (such as a spouse or partner, or a second Apple Account you have; you may not see a receipt).

The article also provides a specific link for contacting Apple if you cannot trace the source of charges. If you use Apple Card you may find this document helpful too ➞ If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


Also note this service: View your App Store and iTunes Store purchases directly from your financial institution - Apple Support

"When you sign in to your financial institution website or mobile app and view your recent purchases from the App Store, iTunes Store, Apple Books, or for Apple Music or iCloud services, you may see an option—such as View Receipt—that allows you to view more details about your transaction."


Other possibilities to consider (not all may apply in your situation):

● If you see duplicate subscription charges on a card but only one in your Apple subscriptions list, you may have subscribed once in-app through Apple and a second time directly with the vendor on their web site (e.g., YouTube). Cancel one of your subscriptions. The same can happen if you have two Apple Accounts.

● Purchases can be made with your account if your Apple Account is compromised (read what to do ➞ If you think your Apple Account has been compromised - Apple Support ) or somebody else has access to your device (require a purchase password as explained in this article ➞ Require a password for purchases in the App Store and other Apple services - Apple Support ).

● If you only see a charge in emails or texts that are not official Apple receipts, it is likely phishing attempts (see the article: Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support ).

● If neither you, nor Apple, nor a Family Sharing member can account for a charge and it ONLY appears on a bill for a charge card you alone control, you may have been the victim of card fraud. Contact your financial institution immediately. Any “refund” would have to come from them, not Apple.

● Small amounts of ~$1 may be an authorization hold that will be refunded (pending charge ➞ How apps, content, and subscriptions from Apple are billed - Apple Support ).

● Unanticipated amounts may be grouped charges ( How apps, content, and subscriptions from Apple are billed - Apple Support ).


If using Family Sharing and viewing purchase history under Report A Problem, make sure the “Apple ID” box is set to All.” If a purchase is listed in your purchase history and you want to ask for a refund, read this article about how to request a refund for apps or content that you bought from Apple ➞ Request a refund for apps or content that you bought from Apple - Apple Support Remember that many apps have trial periods with subscriptions that then start automatically unless you cancel them in time. If a Family Sharing member made the purchase then you need to discuss this with that person. They would have to initiate any refund request.


If a reporting a problem request is unsuccessful or you have another issue you can also speak with Apple ➞ Choose your country or region - Official Apple Support

Select your country (if you do not see your country, also look for "other" regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service ➞ "See a list of Apple phone numbers around the world."

Click here ➞ https://support.apple.com/HT201232


4 replies
Question marked as Top-ranking reply

Sep 21, 2025 6:28 AM in response to aleksander70

Before jumping to the conclusion it is fraud, your first step is to try to identify the reason for, and source of, these charges. They may be perfectly valid charges you simply do not recognize. In the case of emails or messages there is the possibility they are not real at all (phishing attempts).


The support article If you see 'apple.com/bill' on your billing statement - Apple Support explains how you can check your iTunes and App Stores purchase history, cancel subscriptions (remember that these need to be canceled at least 24 hours in advance), and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by Family Sharing members, others sharing your card (such as a spouse or partner, or a second Apple Account you have; you may not see a receipt).

The article also provides a specific link for contacting Apple if you cannot trace the source of charges. If you use Apple Card you may find this document helpful too ➞ If you see an Apple Services charge you don't recognize on your Apple Card - Apple Support


Also note this service: View your App Store and iTunes Store purchases directly from your financial institution - Apple Support

"When you sign in to your financial institution website or mobile app and view your recent purchases from the App Store, iTunes Store, Apple Books, or for Apple Music or iCloud services, you may see an option—such as View Receipt—that allows you to view more details about your transaction."


Other possibilities to consider (not all may apply in your situation):

● If you see duplicate subscription charges on a card but only one in your Apple subscriptions list, you may have subscribed once in-app through Apple and a second time directly with the vendor on their web site (e.g., YouTube). Cancel one of your subscriptions. The same can happen if you have two Apple Accounts.

● Purchases can be made with your account if your Apple Account is compromised (read what to do ➞ If you think your Apple Account has been compromised - Apple Support ) or somebody else has access to your device (require a purchase password as explained in this article ➞ Require a password for purchases in the App Store and other Apple services - Apple Support ).

● If you only see a charge in emails or texts that are not official Apple receipts, it is likely phishing attempts (see the article: Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support ).

● If neither you, nor Apple, nor a Family Sharing member can account for a charge and it ONLY appears on a bill for a charge card you alone control, you may have been the victim of card fraud. Contact your financial institution immediately. Any “refund” would have to come from them, not Apple.

● Small amounts of ~$1 may be an authorization hold that will be refunded (pending charge ➞ How apps, content, and subscriptions from Apple are billed - Apple Support ).

● Unanticipated amounts may be grouped charges ( How apps, content, and subscriptions from Apple are billed - Apple Support ).


If using Family Sharing and viewing purchase history under Report A Problem, make sure the “Apple ID” box is set to All.” If a purchase is listed in your purchase history and you want to ask for a refund, read this article about how to request a refund for apps or content that you bought from Apple ➞ Request a refund for apps or content that you bought from Apple - Apple Support Remember that many apps have trial periods with subscriptions that then start automatically unless you cancel them in time. If a Family Sharing member made the purchase then you need to discuss this with that person. They would have to initiate any refund request.


If a reporting a problem request is unsuccessful or you have another issue you can also speak with Apple ➞ Choose your country or region - Official Apple Support

Select your country (if you do not see your country, also look for "other" regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service ➞ "See a list of Apple phone numbers around the world."

Click here ➞ https://support.apple.com/HT201232


Sep 21, 2025 5:47 AM in response to aleksander70

That is the answer I hoped not to see. This is almost certainly a well known scam which has been around for years. A fraudster has got your card number or account details and is charging things to your account. Also see this thread here on ASC

What is this apple bill cork - Apple Community


ADVICE: You need to contact your bank immediately and urgently (weekend… as soon as possible) and dispute the fraud charges. Use contact details only from known safe sources like a bank statement or the back of a physical credit card in your hand. Your bank app will also have safe contact details. Tell them very clearly that these are not authorised charges and you did not make the purchases.


If the charges were made using the number for your credit or debit card you will need to have that card cancelled and a replacement issued with a new number.

Sep 21, 2025 4:54 AM in response to aleksander70

It is almost certain these mystery items are a scam phishing attempt which hopes to have you disclose details of your bank or credit card. The fact that your card never pays out on them is a huge clue. You don’t say exactly where you see these notifications, but see this Apple support document;


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


Compare with mystery items with the notification for your known genuine payment for iCloud. There you will see the real notification includes your billing address (usually your street address but certainly something you recognise) and a payment method with a partial card or account number (usually ****1234 pattern with only the last 4 digits showing) which you know is yours. It will also identify the item or service and that will be something you expect to pay for. There might also be some clues in different currency types because I see you mention both Polish Zloty and Euro. It is only a guess but I think legitimate Apple charges might only bill in one type of currency to you.


I suggest you look for scam reporting options and report the offending messages to either law enforcement and/or your network provider, depending how the scams are sent to you.


The other thing which might give more clues is to select some of the message and search it in Google. Very often others might have detected the same and you will find links to a scam-busting page.


Mysterious recurring charges on Apple Account without purchase history

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