Phone keeps shutting off and restarts on its own after the iOS 26 update

I updated my phone from iOS 18.5 to iOS 26 (not beta) and it worked well for few hours until it showed me heating warning - although the phone was not warm to touch, I have had the phone more heated on charing it wirelessly but it worked fine still. After that, the phone just keeps on shutting down and restarting on its own. Now, I cannot use my phone because it gives up on me unannounced.


Does anyone have any suggestions? P.S I do not have iCloud backup.

iPhone 13 Pro, iOS 26

Posted on Sep 20, 2025 9:19 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2025 4:40 AM

Abhish10 wrote: "...My battery health shows that it is at 73%..."

Abhish ~ That's well below Apple's suggested level of 80% for replacing the battery and explains the unexpected behaviour you're seeing. And it was probably at most 74 or 75% when you initiated the upgrade to iOS 26 just some days ago.


...So the upgrade didn't damage your iPhone — it just weakened further what was already a battery in need of teplacement. To avoid such situations as yours, I think Apple should advise users to check the Max Capacity before updating iOS.


iPhone Battery Service


About genuine iPhone batteries


Repair Provider Verification


(Articles found by searching Apple's Knowledge Base.)


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23 replies

Oct 26, 2025 6:33 AM in response to julinenenana

I think you might be in the same boat as I am. the official response that I got from Apple customer service was “Sounds like a you problem that you updated to iOS26”


If youre not deep in Apple ecosystem, weigh your options and make a wise decision after this experience. Unlucky for me, everything I had digitally was on an iPhone so I was forced to empty pockets for an unnecessary upgrade.


FYI, iPhone 17 is not bad so far. But has some really good bugs that I am afraid to fix by upgrading my software - because the last time I did that, my phone became an induction stove.


[Edited by Moderator]

Phone keeps shutting off and restarts on its own after the iOS 26 update

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