How do I know if a message I get is real

I just got a message that says there was an unverified Apple Pay usage, I don’t know if it’s real or not. It says there was multiple unorganized sign in attempts and the charge was at and Apple Store in Orlando Florida, I’m not sure what to do or how to tell if it’s real, there’s no links, no spelling mistakes I’ve noticed, there is a phone number that says it apple support, but I’m not inclined to trust it. I feel like I would’ve gotten an email as well but I haven’t. Also if it says a charge is under investigation if they find its not me with they just stop it or do I have to call

Posted on Sep 17, 2025 07:38 AM

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2 replies

Sep 17, 2025 08:04 AM in response to FuntimeProductions

It is the same reported phishing message that has been seen many times here. The specific one for Orlando Florida usually includes a fake Case ID number, although the scammers do change the text of the phishing messages.


NEVER call any phone number in a message. They are looking to get your personal/account information and that is the real purpose of the phishing message. There is no charge on your card or account and there is no unverified Apple Pay usage. Apple would never send you any such message.

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


Sep 17, 2025 10:49 AM in response to FuntimeProductions

That’s a phishing attempt from scammers and its literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.”


You can report phishing at these links and most importantly your local law enforcement.



Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

How do I know if a message I get is real

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