No UPS options showing in system settings

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No UPS options showing in system settings

I currently have an APC Smart-UPS SMC1500c attached via USB to my M2Studio running Sequoia 15.6.2. The System Information app shows that the computer is recognizing the UPS via USB. However, there are no UPS options showing up under the Energy tab in system settings. The UPS is connected via a powered USB hub and I have plugged the UPS directly into the mac (bypassing the hub) but that did not help. I have rebooted both mac and UPS. I have powered off the mac and unplugged it from power for a few minutes then rebooted, but that too did not help. How do I get the UPS options to show up?

[Edited by Moderator]

Mac Studio, macOS 15.6

Posted on Sep 14, 2025 11:23 AM

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Answer 1

Sep 14, 2025 11:55 AM in response to GSYoung

GSYoung wrote:

I currently have an APC Smart-UPS SMC1500c attached via USB to my M2Studio running Sequoia 15.6.2.

The System Information app shows that the computer is recognizing the UPS via USB. However, there are no UPS options showing up under the Energy tab in system settings.

The UPS is connected via a powered USB hub and I have plugged the UPS directly into the mac (bypassing the hub) but that did not help

I have rebooted both mac and UPS. I have powered off the mac and unplugged it from power for a few minutes then rebooted, but that too did not help. How do I get the UPS options to show up?

https://discussions.apple.com/content/attachment/f95c9f2b-f832-455e-b5b8-63f77c6dbc3b

what does APC Smart-UPS SMC1500c support have to say —

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…

Contact a third-party vendor - Apple Support

https://www.apc.com/us/en/download/doc-group-type/120246088490-Installation+%26+User+Guides

https://www.apc.com/us/en/download/software-firmware/

The current stable release of Sequoia including bug fixes, security updates is macOS 15.6.1

Keep your Mac up to date - Apple Support

there is some relevant banter included in this thread for some general reference, independent of the MacOS

Sonoma not seeing APC UPS - Apple Community

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Answer 2

Sep 14, 2025 12:56 PM in response to GSYoung

GSYoung wrote:

…my M2Studio running Sequoia 15.6.2.

The current version of macOS is 15.6.1.

Find out which macOS your Mac is using - Apple Support

If that’s not a typo and you are running 15.6.2, then you should re-read the terms of Apple’s beta license agreement (which you are violating by posting about unreleased software outside of the developer forums).

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