iPhone 17 won’t connect to CarPlay in Hyundai Tucson

My new iPhone won’t connect to my 2017 Tucson. I believe j have everything enabled on the phone but the car is not recognising it for set up. The cord is working to charge the phone. Any advice would be greatly appreciated

iPhone 16 Pro, iOS 18

Posted on Sep 13, 2025 09:56 PM

Reply
1 reply

Sep 14, 2025 10:00 PM in response to ColemanJB

Hi ColemanJB,

welcome to this Apple user-to-user) Community!


Re: "My new iPhone won’t connect to my 2017 Tucson. I believe j have everything enabled on the phone but the car is not recognising it for set up."


Wondering if you have you checked through the Tucson's car manual / set-up advice, or checked with Tucson.

(Eg: Sometimes a firmware update is necessary, and may be available via the manufacturer's support website.)

_______________________________________

Re: "The cord is working to charge the phone".

Wondering if you are using the original Apple cord ... usually ok.

ie: some third-party (non-Apple) cords are just for charging, and may not transfer data, stream etc..

______________________________________

Re: "Any advice would be greatly appreciated"


Keeping iPhone updated to the newest compatible iOS version often sidesteps issues:

(Eg: Check in Settings > General > Software updates ... Back up iPhone first, if you choose to update.)

_______________________

Else: Try restarting iPhone, and car,

ie: may overcome difficulties by re-establishhing the connection (and nuch more) to restore order,

__________________________________

If you haven't been using them already: Apple support's online articles are often the best source of guidance:

How to connect your iPhone, iPad, or iPod touch to your car - Apple Support

_____________________

and for trouble-shooting:

If you need help with CarPlay - Apple Support

____________________________________________________________

Other useful articles:

Use your vehicle’s built-in controls to control CarPlay - Apple Support


Change settings in CarPlay - Apple Support


Use Siri in your car - Apple Support


All the best :-)

iPhone 17 won’t connect to CarPlay in Hyundai Tucson

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.