Apple Cash transfer not received by recipient

Question

Level 1

5 points

has anyone tried to send Apple Cash and it hasn’t reached the other person? How long do I wait and how do you resolve or get the money back?

[Re-Titled by Moderator]

Original Title: Apple Cash issue

Posted on Sep 12, 2025 09:47 PM

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Answer 1

Level 9

54,050 points

View the transaction on your Apple Cash card in your Wallet.

If it shows Pending, then they have not received the payment yet and you will have the option to cancel it.
If it shows Sent, then they have already received the money and you cannot cancel it.

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Answer 2

Level 8

41,508 points

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank.

Contact Green Dot Bank:

by calling (877) 233-8552,
by mail for disputes at P.O. Box 9, West Chester, Ohio,
by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
visit www.greendot.com

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