Apple Pay stopped working on my iPhone 14 Pro

Question

Apple Pay stopped working on my iPhone 14 Pro

Hi,

Apple Pay has stopped working on my iPhone. Whenever I attempt to use it either online or in person, my phone vibrates, displays a red exclamation mark, and shows the message “Payment Not Completed.”

I have already updated my iOS to the latest version, but the issue persists. I also removed all of my cards and attempted to re-add them; however, I am now unable to add any cards back to my Wallet.

I have an iPhone 14 Pro with iOS 18.6.2

Please help.

Thank you.

[Re-Titled by Moderator]

Original Title: Apple Pay stopped working.

iPhone 14 Pro

Posted on Sep 11, 2025 1:57 PM

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Answer 1

Jeff Donald

Level 8

41,628 points

Sep 11, 2025 2:31 PM in response to eccentricgirl

Numerous posts here in the community and Reddit should you care to search the issue. Just sayn’. 😀😀

What was the error message when you tried to add your card(s) to Apple Wallet? If it told you to contact your bank, did you contact them and what did they say?

What country are you in? Are you traveling? Have you ever had VPN software or antivirus software on your iPhone?

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