Third Major Failure on M2 MacBook Pro – Need Replacement Instead of Repair
My MacBook Pro with the M2 Pro chip has suffered its third motherboard failure in less than two years. Each time, it completely died and required repair. Fortunately, I still have AppleCare coverage, but at this point I’m very concerned about the reliability of this device.
I’ve sent it in for repair again via an Apple Authorized Service Provider, but I feel that repeated major hardware failures on the same machine point to a fundamental defect. Instead of another repair, I believe a replacement unit would be more appropriate.
Has anyone here had success in requesting a replacement device after multiple major hardware failures under AppleCare? What’s the best way to escalate this with Apple to ensure I’m not just stuck in an endless repair cycle?
MacBook Pro 16″, macOS 15.2
