“Original Sound” lost on Zoom ~ is this a Mac issue or not?

Zoom Workplace menu > Settings > Audio, scroll down to the Audio Profile section and it's there. FYI, I am running current macOS (15.6.1) and current Zoom (6.5.12).

brendafromseattle wrote:

Am unable to find “original sound” on Zoom any longer. It was suggested that this is a Mac issue … has anyone else encountered this problem and discovered a solution?

you do not really elaborate on "any longer"....old issue, new issue, what changed?

Verify your software is up to date.

I will note— Webroot anti-virus is known to interfere with Zoom, causing audio problems, connection errors, etc.

You’re welcome.