Ipad air fully updated crashing when using Amazon UK

I have not seen any other reports that mirror your difficulties - and have not encountered any such issues when using various models of iPad running current or older versions of iOS/iPadOS.

If the iPad is not operating as expected, try a forced-restart - as this will often clear an isolated software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Otherwise, you might be well advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple

I used Bit Defender and put it on the iPad a couple of years ago for peace of mind.

That could well be the issue. Try without it. Some update of the Amazon web page could now be unhappy with unneeded aftermarket “protection.”

Doc Strange wrote:

Crikey, I have Malwarebytes on my MBP and the iPad. I trust that is not one of them?

Add-on anti-malware too often provides negligible additional benefits, and too often adds exposure and risks and noise.

Did you also remove the Malwarebytes?

Doc Strange wrote:

Thank you so much for the detailed response. It is indeed a bigger picture than I first thought with hundreds compaling about it with so far no known fix. As best as I can deduce it appears that one of the recent updayes 'may' have been responsible. One assumes Apple will eventually come up with a fix.

I will try what you have suggested but I'm not at all optimistic to be honest.

It can be easier to avoid installing unnecessary and oft-problematic apps.

Too often, the add-on security apps of this era are themselves all too reminiscent of being malware.

Some of the better-known anti-malware for Mac got caught collecting and reselling personally-identified web browsing and web purchasing data a while back. They got fined not because they were collecting that data, but because they didn’t disclose the collection and resale in so e obscurely-worded fine print many of us click right past.

Some other add-ons were blocked from trying to delete parts of macOS itself, too.

The add-on anti-malware on an iPhone or iPad can’t scan device contents too, and is limited to scanning network traffic and altering network routing.

Doc Strange wrote:

Yes, it is back to factory settings, updated and no AV or MWB. Still crashing when using Amazon. Not the iPad crashing, just Amazon UK. There is nothing wrong with Amazon as I use it on my MBP.

My iPad Pro is running iPadOS 18.6.2. Upon experimenting, for me the Amazon UK website loads pages without issue.

LotusPilot wrote:

Doc Strange wrote:

Yes, it is back to factory settings, updated and no AV or MWB. Still crashing when using Amazon. Not the iPad crashing, just Amazon UK. There is nothing wrong with Amazon as I use it on my MBP.

My iPad Pro is running iPadOS 18.6.2. Upon experimenting, for me the Amazon UK website loads pages without issue.

Same here. iPadOS 18.6.2 accesses the website just fine.