potential battery issues with iphone 13 mini

Since the other evening my iphone 13 mini has been having some issues where it will periodically turn off by itself. Usually, but not always, after this happens I’ll get a settings notification saying that there is an issue that the battery can’t be verified as an apple one and the health will appear depleted. At one point last night my phone turned itself off at 90% and when I turned it back on again the battery was at 1% and the health was displayed as 0% but this has since reset and settings is no longer showing any issues with the battery and the health is at 93%. I’ve only had this phone 3 weeks and I bought it in excellent refurbished condition and this issue has only just started happening. So far today I’ve had no issues but I’m concerned there is a larger problem at hand here so wondering if I need to take it into an Apple Store for them to take a look at it. Sounds silly but a real concern of mine would be losing my pictures and videos because I have a lot of memories there and I don’t want the phone to break and I lose them. Any help or advice would be really appreciated!!

iPhone 13 mini, iOS 18

Posted on Sep 6, 2025 02:34 AM

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5 replies

Sep 6, 2025 07:21 AM in response to sophie_777

If I had to guess, I'd say it was "refurbished" by an unauthorized party. They used non Apple approved parts and may very well have 'tweaked' the battery to appear healthier than it is.


Return it and get your money back if you can.


You can make an appointment the Genius Bar of your local Apple Store and have it checked, but if my guess is correct, they won't touch it.


BACK UP YOUR DATA. NOW.

Sep 6, 2025 06:52 AM in response to sophie_777

Have you ever replaced the battery in your iPhone 13 mini?


Check the current battery conditions as follows:


Tap Settings > Battery > Battery Health & Charging and look for the Maximum Capacity.


If the Maximum Capacity is 80% or less, the battery needs to be replaced at the Apple Store / Genius Bar or at an authorized Apple service shop.


You can find a list of authorized shops in your area using this link:


Find Locations




potential battery issues with iphone 13 mini

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