How do I remove U2 - SOI album from Itunes

This unwanted album was preloaded into iTunes and I want to remove it altogether. Online advice suggests I use <itunes.com/soi-remove> but this does not work; instead it asks me to upgrade iTunes which I have already done. How do I get rid of this dreadful music?

iPad, iPadOS 18

Posted on Sep 3, 2025 9:23 AM

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Question marked as Top-ranking reply

Posted on Sep 3, 2025 10:02 AM

Contact Apple directly and they can remove it:

Contact Apple Support - Apple Support


The album was gifted to Apple users on Sept 9, 2014, and the removal tool was made available less than a week later for those that did not want it. The tool remained usable for 4 years to give users who did not want it the ability to remove it on their own. If you had not removed it in those 4 years, then Apple can remove it for you.

1 reply
Question marked as Top-ranking reply

Sep 3, 2025 10:02 AM in response to UK-Rad

Contact Apple directly and they can remove it:

Contact Apple Support - Apple Support


The album was gifted to Apple users on Sept 9, 2014, and the removal tool was made available less than a week later for those that did not want it. The tool remained usable for 4 years to give users who did not want it the ability to remove it on their own. If you had not removed it in those 4 years, then Apple can remove it for you.

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How do I remove U2 - SOI album from Itunes

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