Unable to connect to playback on Apple TV+ for Xbox Series S

I am trying to watch a series and there are two specific episodes that when watching on the apple tv+ app on my xbox series S, they pop up with an error saying unable to play and to either try again or troubleshoot. Try again leads to an endless loop of unable to play, try again, unable to play etc while troubleshooting leads to “problem connecting to playback” yet my connection is completely fine and the episodes work on my mobile device. Any idea how to solve this?



[Re-Titled by Moderator]

Original Title: Problem with connecting to playback

XboxSeriesS, ATVE 15

Posted on Aug 31, 2025 2:42 PM

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Unable to connect to playback on Apple TV+ for Xbox Series S

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