SLL errors after updating my iPad Pro to IOS 17.7.10

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Level 1

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SLL errors after updating my iPad Pro to IOS 17.7.10

my ipad pro was just updated to 17.7.10. i can no longer access sites like Amazon or my office 365 email with a secure connection due to sll errors. i tried to reset the time, reset the network connection, reset all, cleared the browser history and cache and shut down and restarted my iPad multiple times. I have no additional certificates installed either. I do know that the router is ok as I can access all those sites with another iPad on the same network just fine. What else can I do?

iPad, iPadOS 16

Posted on Aug 31, 2025 01:40 PM

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Answer 1

Aug 31, 2025 05:32 PM in response to M57d

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN, then restart your device. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN, but probably shouldn't.

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Answer 2

M57d Author

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Aug 31, 2025 02:15 PM in response to lkrupp

Hi, thanks for your reply. My IPad was just updated from some iOS 15.. to 17.7.10 as mentioned in the headline and this 17.7.10 apparently was released on August 20th 2025. This is when my problem started. This 17.7.10 is the newest version available for my iPad.

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Answer 3

lkrupp

Level 7

21,283 points

Aug 31, 2025 03:10 PM in response to M57d

Sorry but you confused me. You said iOS 17.7.10, not iPadOS in your post title . You are running iPadOS on your iPad, not iOS.

After all the troubleshooting attempts you mentioned did not work you might consider upgrading to iPadOS 18 IF your iPad Pro supports it. What model year is your Pro?

Other than that the next thing is the nuclear option to reset and reinstall iPadOS 17.7.10. If you decide to take that option make absolutely sure you have a complete backup or face loss of data.

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Answer 4

M57d Author

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Aug 31, 2025 04:13 PM in response to lkrupp

Hello Ikrupp, thanks for the reply. Till now i did not knew there is a difference. My iPad Pro is the 10.5 inch version which Apple decided to leave with v17. IpadOS 18 is no option for me. I simply selected the sw upgrade in “general” after YouTube told me that my OS is no longer supported.

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Answer 5

M57d Author

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Aug 31, 2025 05:42 PM in response to lkrupp

Ikrupp, Thanks again. Just backed up my iPad to my Windows computer. Looks like I have to go for the “nuclear” option. I think you want me to go to “general” “transfer or reset iPad” and then what? “Reset” or “Erase all content and settings”. Ok, one of those options would wipe out that iPad but from my understanding not the IpadOS. How would I tell the iPad to reinstall the IpadOS?

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Answer 6

M57d Author

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Aug 31, 2025 05:45 PM in response to Lawrence Finch

Hi Lawrence, thanks for your reply. I actually had checked this one as well. No VPN settings and I erased also an old profile from a previous internet provider. So no profiles or vpn set up on this iPad.

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Answer 7

M57d Author

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Aug 31, 2025 07:17 PM in response to Lawrence Finch

Hi Lawrence, yes I did multiple time. However, backing up, wiping it and reload from backup solved my issue. Thanks for your help

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Answer 8

lkrupp

Level 7

21,283 points

Aug 31, 2025 01:43 PM in response to M57d

The latest version of iOS 17 is 17.7.2. Try updating from 17.7.1 to 17.7.2 first.

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Answer 9

lkrupp

Level 7

21,283 points

Aug 31, 2025 06:03 PM in response to M57d

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support

Hope this helps

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Answer 10

Aug 31, 2025 06:04 PM in response to M57d

Did you restart after deleting the profiles?

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Answer 11

M57d Author

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Aug 31, 2025 07:18 PM in response to lkrupp

Hi Ikrupp, thanks for your help. Creating a backup, then wiping it and reloading from backup did the trick. Back like it was before my issues started. Thanks

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Answer 12

lkrupp

Level 7

21,283 points

Sep 1, 2025 06:00 AM in response to M57d

Fantastic! As the saying goes s**t happens. All it takes is for one bit to change from a 1 to a zero or zero to 1 and it all falls down. Cosmic ray? 🤡

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