Unable to buy AppleCare for MacBook Pro on Apple Support website

Bought a brand new MacBook Pro 16 today. Wanted to see how much the Applecare would cost.


When I try to buy applecare it asks me to update the date of purchase.

It then says I need to upload my receipt.

There is no place to upload my receipt.

Get stuck in Support.apple.com loop.


I have 60 days to purchase applecare after I buy my laptop.

How can I make it happen?

Do I need to return to the store I bought it from?



[Re-Titled by Moderator]

Original Title: Can't buy Applecare

MacBook Pro 16″, macOS 15.6

Posted on Aug 31, 2025 02:19 AM

Reply
2 replies

Aug 31, 2025 10:08 AM in response to Nelsonjf73

Nelsonjf73 wrote:

Bought a brand new MacBook Pro 16 today. Wanted to see how much the Applecare would cost.

When I try to buy applecare it asks me to update the date of purchase.
It then says I need to upload my receipt.
There is no place to upload my receipt.
Get stuck in Support.apple.com loop.

I have 60 days to purchase applecare after I buy my laptop.
How can I make it happen?
Do I need to return to the store I bought it from?


[Re-Titled by Moderator]
Original Title: Can't buy Applecare



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Unable to buy AppleCare for MacBook Pro on Apple Support website

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